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DISCUSSION FORUMS : Forkliftaction.communicate
Forum: Industry News & Whispers
Discussion:  briggs equipment uk
Number of messages: 38
Page: [1] 2
START MESSAGE:
silversurfer
n/a, United Kingdom
What's new

Modified 10 Mar 2017 05:43 AM
by poster.
Reply  Report this message
REPLIES: Sort replies by
milo
dublin, Ireland
Are Briggs moving into Republic of Ireland

Posted 15 Mar 2017 05:21 AM Reply  Report this message
fastcav
county antrim, United Kingdom

Been trying to since the barloworld days, but a big mainland contract has a lot of new machinery round the port

Posted 17 Mar 2017 08:06 AM Reply  Report this message
Darkarcher
Wales, United Kingdom
Briggs can probably afford to move into Ireland now they've pulled totally out of Wales !

Posted 31 Mar 2017 07:03 AM Reply  Report this message
wanderer
west midlands, United Kingdom
This is a blow, I've heard they closed their depot in Cardiff. Anybody able to confirm this?

Posted 2 Apr 2017 06:24 AM Reply  Report this message
briggs_dude
Staffs, United Kingdom
It closed on Thursday, the lease expired and they decided it wasn't cost-effective to keep it open.

The half dozen people based there have been made redundant and the workload is being taken over by head office in Cannock.

Posted 2 Apr 2017 08:17 AM Reply  Report this message
Darkarcher
Wales, United Kingdom
I wonder how many customers this cost effective move will loose ? But then again Briggs never has cared about customer retention. I also wonder how many customers the "half dozen" will take with them ?

Posted 3 Apr 2017 05:49 AM Reply  Report this message
outta_of_here
lost, United Kingdom
They kept that quiet first I heard of this closure but then again we're getting treated like mushrooms again.

Posted 7 Apr 2017 03:30 AM Reply  Report this message
Darkarcher
Wales, United Kingdom
Apparently HR treated the crew there quite badly. The person informing them of redundancy and putting them into consultation didn't really care as they were finishing that Friday. Also one of the employees had to take legal action to secure their redundancy payment. Absolutely disgraceful !!!

Posted 7 Apr 2017 05:57 AM Reply  Report this message
lifter01
West Yorkshire, United Kingdom
Briggs are a joke. We looked at buying a fleet of counter balance trucks from then. It was like jumping though hoops lol. Then  When we got to the question of software and training for our own engineers to maintain them it was a straight no from Briggs. Big order lost for them. Straight to Jungheinrich and got everything we asked for. Briggs are one company who won't get a look in from us again

Modified 7 Apr 2017 06:50 AM
by poster.
Reply  Report this message
fredi
Queensland, Australia
Can Briggs give the software to subdealers ? Maybe NACCO is not allowing it when Jungheinrich can make their own decision.

Posted 7 Apr 2017 09:06 AM Reply  Report this message
Forkingabout
england, United Kingdom
Seems Jungheinrich have changed there mind, it was only a few years back they lost a customer who had a massive fleet across several sites due to not wanting to train the customers own techs or allow them software access.



Posted 7 Apr 2017 02:33 PM Reply  Report this message
fredi
Queensland, Australia
Yes I remember, I saw an evolution around 2008 - 2009 where I could offer it but only to some very massive end users who were mainly manager by Key Accounts dept. And even for these customers it was a long process to have hierarchy approval

Posted 7 Apr 2017 05:43 PM Reply  Report this message
lifter01
West Yorkshire, United Kingdom
Forkingabout we have well over 2000 jungheinrichs in out uk fleet and at least that number again from 2 other manufacturers all owned by us. The rule is if they want to sell to us we expect the same package for our own engineers that Jungheinrich etc engineers get so yes we have The same laptop the Jungheinrich engineers have with Judit, steds for our still trucks and BT/Toyota tablets etc. I spoke to somebody I know at nacco and was told they would release the software to us it was an issue with Briggs who saw pound notes when they realised how big out fleet was and all the salesman could go on about was setting up a full maintenance contract for them to maintain them.

Posted 8 Apr 2017 01:13 AM Reply  Report this message
exalt
Dubai, United Arab Emirates
Thats were Briggs will make their money on service, silly really the customers is always right and if wants his own service guys to look after his trucks then he should be able to because he is paying for that privlage

Posted 8 Apr 2017 05:03 AM Reply  Report this message
milo
dublin, Ireland
So from reading this no one seems to think Briggs are a good Company to work for or Deal with?

Posted 6 May 2017 10:21 AM Reply  Report this message
Get_Forked
N/a, United Kingdom
Yet another Briggs closure (Aberdeen due to close this month)

And milo they have everything in place to be great, however buying there way to the top has not worked out well. Common phrase from the ex Barlow guys working there is. "It's like a corner shop trying to run a supermarket" never a truer word said. I actually couldn't believe how many management and office staff they actually have it's mind boggling especially when the onus is on the engineer for pretty much everything. Hands down one of the worst out there for customer service.

Posted 11 May 2017 09:32 PM Reply  Report this message
Darkarcher
Wales, United Kingdom
That's another one they've kept quite about. I think it went down hill fast when the new guy took over. Most of the competitors engineers all seem to have their problems but nothing like the Briggs guys, and in all fairness Briggs will take on anything, irrespective of experience or training. Its just one big accident waiting to happen. When are the upper management going to wake up and smell the coffee ! Passionate people my *** !
  

Posted 12 May 2017 03:48 AM Reply  Report this message
wanderer
west midlands, United Kingdom
So Cannock really is the centre of the universe then?

Posted 12 May 2017 04:49 AM Reply  Report this message
deadpan
...., Austria
They bought Irish Lift Trucks at the end of last year

Posted 12 May 2017 06:57 PM Reply  Report this message
Page: [1] 2


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