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Southlake, Texas, United States
Service Technician III
- Full time


Company: Darr Equipment Co
Industry type: Materials handling
Start date: 07/10/2017

Description: Under the supervision of the Shop Supervisor or Service Manager, this experienced-level position is responsible for repairing, rebuilding, and servicing of heavy construction and lift truck equipment in accordance with recommendations and specifications published by equipment manufacturers.

MAJOR FUNCTIONS:
1. Removes and installs guards, tracks, roller frames, cabs, masts, forks, and other external parts.
2. Removes and installs engines, transmissions, steering clutches, drive axles and all components.
3. Cleans parts with petroleum-based solvents or similar cleaning methods.
4. Assembles and disassembles components and performs machine diagnosis on a frequent basis. Evaluates worn and used parts, and when necessary, orders new and rebuilt parts from parts online sources, shop parts personnel and/or outside vendors.
5. Operates and tests equipment after repair and makes critical machine and system adjustments.
6. Completes assigned service reports needed to document parts and labor expenses and repair methodology.
7. Assembles new machines and attachments.
8. Assists in direction of less-experienced Service Technicians when assigned.
9. Performs miscellaneous housekeeping duties including sweeping and mopping floors, painting shelves, racks, and aisle markers, etc.


Requirements / Skills: KNOWLEDGE:
The incumbent must possess a high school diploma (or GED equivalency), have developed mechanical skills, be able to read and write and calculate ratios and proportions. A two-year vocational education certificate or equivalent knowledge is preferred. This position requires a minimum of 24-30 months of industry-related experience to reach competency.

EQUIPMENT OPERATED:
• Power-assisted and ordinary hand tools, and specialized shop tools (impact wrenches, hammers, ratchet and open-ended wrenches, pry bars, pliers, etc.) to assemble, disassemble, and repair equipment and components.
• Overhead hoists and cranes, as well as lift trucks, to lift and maneuver equipment and components.
• Parts washers and steam washers to clean components and parts.
• Pressure gauges, voltmeters, ohmmeters, tetra gauges, and other test instruments to diagnose malfunctions and failures and ensure proper machine performance.

THINKING/DECISION MAKING:
In this position, thinking/decision making requirements are fairly common. The incumbent is expected to perform over 75% of work assignments with little to no supervision.  This position is considered a transition level, so it is very important that the incumbent develops proper work habits and continues to complete skill certification tasks.
At all times, the incumbent must be aware of proper lifting techniques and other safety factors (wearing personal protection equipment, inspecting personal tools, following warning labels, etc.)

WORKING CONDITIONS:
The incumbent must have normal visual activity to read service manuals, work orders, and related materials as well as displays on testing and diagnostic equipment.  The position requires the ability to stand, walk on uneven and varied terrain, climb ladders and stairs, stoop, squat, kneel, crouch, and crawl in varying amounts and varying intervals depending on the immediate task. This is a physically demanding job, requiring the frequent ability to lift up to 50 pounds from floor to workbench levels, sometimes push and pull weights of more than 50 pounds in confined areas and from awkward positions is required. Sufficient manual dexterity, grip and upper body strength to properly use common hand tools and power tools is a necessity. The incumbent is expected to have no conditions which prohibit the wearing of personal protection equipment such as safety glasses/goggles, safety-toe boots, hearing protections, welding hoods/face shields, or respirators.  Incumbent is required to hear and communicate effectively to relay information and effectively with coworkers and customers. In the case of field service technicians, must be able to properly and legally operate up to a 2-ton service truck and satisfy all Department of Transportation physical requirements which apply.  The incumbent must possess no allergic or other conditions which would prohibit routine exposure to commonly used chemicals and materials.

WORKING ENVIRONMENT:
The position involves exposure to extremes in temperature and weather conditions.  The incumbent is required to work in areas that are dusty, greasy, and slippery and require careful footing.  This position often involves exposure to high noise conditions (in excess of 85dBA), as well as frequent exposure to potentially hazardous chemicals and materials.  Field conditions may vary and incumbent is expected to perform adequately in a range of work conditions.

ADDITIONAL COMMENTS:
The nature of this position requires the incumbent to purchase and maintain a personal inventory of power-assisted and ordinary hand tools (impact wrenches, hammers, ratchet and open-ended wrenches, pliers, screwdrivers, etc.).




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